SD-WAN with VoIP Caller ID

Retail and Restaurants need SD-WAN for business continuity and service convergence, at prices they can afford.

The US Retail Point-of-Sale Market

The US Point-of-Sale (POS) market is expected to grow from USD 5.61 billion in 2023 to USD 13.49 billion by 2030, exhibiting a CAGR of 13.3% in this forecast period.

  • Mostly driven by cloud-based POS and software among retail and restaurant businesses.
  • In 2022 there were approximately 1.06 million retail establishments in the US and growing.

Fortune Business Insights (Statistica)

How Much Business Is Lost When Your Internet Goes Down?

Point-of-Sale (PoS) Customer Satisfaction Challenges

When the internet goes down, it stops voice and POS systems, along with loyalty card programs, from working. This makes things difficult for customers and employees.

During these times, customers wait longer to pay, causing lines and delays. This can lead to giving away items for free, losing business, and making customers unhappy.

The Solution Gap

The usual fixes from big network and internet companies are made for larger businesses, not small ones. They’re complicated, expensive, and need lots of money upfront for equipment and expensive monthly fees. This doesn’t fit small business budgets.

When it comes to Caller ID solutions, they may require additional 3rd party equipment complexity with additional up-front costs and support fees.

Opportunity for MSPs with PoS and SD-WAN

There are over a million shops in a $5.6 billion market for point-of-sale systems. This is good news for Managed Service Providers (MSPs).

As more shops in the US adopt the use of cloud-based POS software, Cloud Voice with Caller ID, and internet-based security cameras, having a reliable internet service becomes critical.

MSPs are in a good place to help if they can meet the service, technology, and pricing needs of small and micro businesses. The challenge is combining managed IT and Network support with private label voice and POS services at prices small businesses can afford. (Managed SD-WAN)

Introducing RabbitRun SD-WAN with Caller ID

At RabbitRun, we make SD-WAN technology specifically designed for Small and Micro Businesses, and we sell this as-a-Service through MSP partners and resellers.

   Sold as-a-Service – No Upfront Equipment Fees

   Detects Inbound Caller ID from SIP VoIP Traffic

   Eliminates 3rd Party Caller ID Devices

Always-On POS & VoIP

  • Keep your VoIP phones online ordering, and credit card transactions working during internet outages as we automatically failover to multi-carrier cellular.

Seamless Integration

  • Our SIPWatch technology seamlessly integrates CallerID within our SD-WAN router, eliminating the need for an external device!

SIPWatch - CallerID Features

Inbound Caller ID for VoIP

This is a new module that runs on our devices and reports up to our portal for management.

Secure:

    Stateful Firewall Protects Sensitive Customer Data

    Attack Shield for DOS/DDOS Cyber Security Protection

    Segment POS and VoIP Networks for PCI Compliance

Optimize Performance & Reliability:

     QoS – Optimizes Voice Calls and POS Processing

     Failover – Automatically Switches to Multi-Cellular

     Alerts – Network and Service Alerts

Caller ID Benefits:

Improve speed of delivery and takeout orders while reducing your inbound call times.

     Immediately Display Inbound Caller Info

     Broadcast CallerID to all POS Terminals

     Direct Phone Numbers to Specific Terminals

     Log Inbound Calls

Find Out More & Become a Valued Reseller Partner

We offer managed network services through indirect channel partners and resellers, and our solution aligns with the challenges of smaller budgets and immediate agility requirements.

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Let’s Work Together

– Partner with Us!